TERMS OF SERVICE

By accessing or using the Punch Creatives website (the “Site”), our client portal, or any of the creative, digital, production and marketing services we provide (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site or the Services.

These Terms apply to all visitors, prospective clients and active clients of Punch Creatives, a brand of Punch Club Inc., located at 657 Quarry St #30A, Fall River, MA 02723.

Punch Creatives provides web design and development, graphic design and branding, AI integration and automation, video and photo production, and digital marketing services to businesses across Massachusetts and Rhode Island.

The specific scope, deliverables, timeline and pricing for any engagement are defined in a separate written proposal, statement of work or service agreement signed by both parties. In the event of any conflict between these Terms and a signed agreement, the signed agreement controls.

To deliver the Services effectively, clients agree to provide timely access to materials, accounts, brand assets and feedback. Delays caused by missing assets or unreturned approvals may affect project timelines and are not the responsibility of Punch Creatives.

Clients are responsible for the accuracy and legality of all content, imagery, copy and data they supply. Punch Creatives is not liable for losses arising from inaccurate or infringing client-provided materials.

Access to the client portal is granted at the discretion of Punch Creatives. Clients receive login credentials or an invitation to authenticate via Google. You are responsible for keeping your credentials secure and for all activity that occurs under your account.

Portal access may be suspended or revoked for misuse, unauthorized sharing, or activity that compromises the security or stability of the platform.

Many of our care and retainer plans include a fixed allowance of edits per month. Unused edits do not roll over unless explicitly stated in your signed agreement. Edits beyond the monthly allowance are billed at our standard hourly rate.

Fees and payment schedules are outlined in your signed proposal or agreement. Invoices are due per the terms stated on the invoice. Late payments may result in paused work or suspended portal access until the balance is resolved.

Unless otherwise agreed, deposits and payments for work already completed are non-refundable.

Upon full payment, ownership of final deliverables created specifically for a client transfers to that client, excluding third-party assets, fonts, plugins and licensed components, which remain the property of their respective owners.

Punch Creatives retains the right to display completed work in our portfolio and marketing materials unless a written confidentiality or non-disclosure agreement states otherwise.

We treat all client information, project details and business data as confidential. We will sign a mutual non-disclosure agreement upon request before discussing sensitive ideas or proprietary concepts.

The Services are provided on an “as is” basis. While we stand behind the quality of our work, Punch Creatives does not guarantee specific business outcomes, search rankings, ad performance or conversion results, as these depend on factors outside our control.

We are not liable for indirect, incidental or consequential damages arising from the use of the Site or Services.

Either party may terminate an engagement per the terms in the signed agreement. Upon termination, client owes payment for all work completed up to the termination date. Punch Creatives may suspend access to the Site or portal immediately for violations of these Terms.

We may update these Terms from time to time. The most current version will always be posted on this page with the “Last updated” date above. Continued use of the Site or Services after changes constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to info@punchcreatives.com or by calling 774.770.6201.