PRIVACY POLICY

Punch Creatives, a brand of Punch Club Inc., respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our client portal, and the services we provide from our office at 657 Quarry St #30A, Fall River, MA 02723.

We collect information in the following ways:

• Information you provide: name, email, phone number, business details and project information submitted through our contact forms, the Idea Pitch tool, the Service Matcher Quiz, or the Instant SEO Audit widget.
• Account information: email and authentication data used to sign in to the client portal, including Google sign-in tokens.
• Analytics data: aggregated, non-identifying usage data such as pages visited and general location, collected through standard analytics tools.
• Project data: website credentials, hosting access, brand assets and analytics data you share so we can deliver and support your project.

We use the information we collect to:

• Respond to inquiries and provide quotes and proposals.
• Deliver, maintain and improve the services you've engaged us for.
• Operate the client portal, including analytics dashboards and support tickets.
• Send project updates, invoices and service-related communications.
• Measure and improve the performance of our website and marketing.

We do not sell your personal information to third parties.

We process personal information based on your consent, to fulfill our contractual obligations to you, to comply with legal obligations, and for our legitimate business interests in operating and improving our services.

We share information only with service providers who help us operate our business — such as hosting platforms, analytics providers, email and form tools, and payment processors — and only to the extent necessary to perform those functions. These providers are bound by confidentiality and data-protection obligations.

We may also disclose information when required by law or to protect our rights, property or safety.

Our website uses cookies and similar technologies to remember preferences, measure traffic and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements. When data is no longer needed, we delete it or de-identify it.

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data to the best of our ability.

You have the right to access, correct or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us at info@punchcreatives.com. We will respond within a reasonable timeframe.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will delete it.

Our website and portal may link to third-party tools and platforms (such as Google, Vimeo, and analytics providers). We are not responsible for the privacy practices of those services. Review their privacy policies before providing them with personal information.

We may update this Privacy Policy from time to time. The current version will always be posted here with the “Last updated” date above. Material changes will be highlighted on the site or communicated to active clients.

Questions about this Privacy Policy or your personal data can be sent to info@punchcreatives.com or by calling 774.770.6201.